26 Short Street, Bendigo, Victoria 3550, AUSTRALIA

OPEN  Tuesday - Friday 8am-4pm

Saturday 9am-2pm

(03)54416248

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B2B Order and Delivery Information:

  • All orders must be placed and paid for through our website. 
  • MINIMUM ORDER IS $50 FOR DISCOUNT TO APPLY. USE COUPON CODE DC15 AT SHOPPING CART WHEN ORDERING ONLINE TO RECEIVE B2B DISCOUNT.
  • We bake twice weekly for our business customers or other times by arrangement.

  • Baking schedules are tight and strictly adhered to.

  • Late orders will be held over till the following business bake-day (for delivery on Tuesday or Friday).

  • Orders will be bagged and labelled ready for delivery or pick-up, but local customers picking up from our business entrance will need to bring their own containers to transport product safely.

  • Orders collected by couriers for out-of-town destinations will be packed into cartons. Packaging costs for larger orders will be negotiated.

  • Business customers wishing to purchase products outside our normal ordering, baking and delivery schedules times, will need to purchase directly through the shop in Short St. Full retail prices will be paid and quantities will be restricted.

Order Times:

  • Order Monday by 10am for Tuesday Delivery (all payments must be cleared).
  • Order Thursday by 10am for Friday Delivery (all payments must be cleared).

Payment Information

  • We do not run accounts. All orders must be fully paid for before we schedule your product for baking. We do not make exceptions.

  • Our on-line payment system is fully secured using  SSL Certified Payment Gateway (eWAY) to protect your banking and card details. Note the small padlock icon and the letters "https" in the address bar for www.newfreedombakery.com.au

  • New Freedom Bakery does not store your card details in any form.

  • Payment Types:

    • 1. Credit Card (Visa, Mastercard) through our secure payment gateway (eWay).

    • 2. Bank Deposit (these must be cleared in our account before we schedule your order for baking. Allow overnight bank processing)

Returns

  • We do not accept returns outside the company's "Returns Refunds and Deliveries" policy

  • All ordered items are carefully selected to provide product consistency and quality.

  • If you do receive a defective product, we may replace it at our discretion providing the product is returned to us for inspection.

  • If your order is not collected by your courier, the loss is yours. There are no refunds.

Local Delivery costs are as follows:

  • Area 1 = Free delivery Tuesdays and Fridays ... variable between late morning to early afternoon (Bendigo CBD as defined by our map below .....)

  • Area 2 = Standard Delivery charge of $5.50 per delivery (Tuesdays and Fridays late morning to early afternoon)

  • Other destinations = Customers must arrange their own pick-ups from the Bakery rear business entrance on Bath Lane (Tuesdays and Fridays for collection times arranged with the bakery). We do not arrange couriers or deal with freight companies.

Welcome to New Freedom.

We are a dedicated gluten free bakery, offering what is believed by numerous customers to be unrivalled gluten free bakery goods.

After 16 years of research and development and years on the drawing board looking for the right staff and a suitable site, we are thrilled to now provide what so many have been craving – decent breads, pastries, cakes and sliced baked and served in a dedicated environment to prevent contamination. New Freedom Gluten Free Bakery uses Tru-Dough mixes in all its baked goods, along with special honed skills of the bakers and pastry chef to give the products the texture, taste and keeping comparable to typical wheat based versions.

Call in for a true fresh bakery experience, or order the Tru-Dough bread mix online to make your own!

New Freedom is open 8.00am to 4:00pm, Tuesday to Friday, 9.00am - 1.00pm Saturdays